Program Director - Hong Kong
About the Centre for Asian Philanthropy and Society (CAPS)
Established in 2013 and working across more than 17 markets in Asia, the Centre for Asian Philanthropy and Society (CAPS) is a nonprofit organization committed to improving the quantity and quality of philanthropic and private giving throughout Asia. Our mission is to maximize private capital for public good, conducting research, advisory, convening and capacity building to engage philanthropists, foundations, family offices, corporates, government bodies, social sector organizations and experts on best practices, models, policies and strategies to facilitate private giving and social investment in Asia. For more information visit https://www.caps.org and LinkedIn.
About the Impact Network
Impact Network, powered by CAPS, is a peer network for impact and sustainability leaders from Asia-based businesses that is unique for its focus on unearthing and sharing best practices and innovative solutions emerging from Asian corporations. This peer-based network connects senior leaders from Hong Kong, Chinese Mainland, India, South Korea, Japan, the Philippines, Indonesia, Indonesia and Malaysia. Members enjoy access to flagship events, exclusive content, and valuable networking opportunities that foster learning and growth alongside their Asian counterparts.
Position Summary
CAPS is seeking a full-time Program Director for the Impact Network, with extensive experience in curating and building membership and client bases. The ideal candidate will lead the membership program, focusing on enhancing engagement, retention, and growth. This role involves developing and executing comprehensive marketing and recruitment strategies, addressing the needs of existing members, and developing content, programs and events to facilitate engagement. The Director will strategically plan and implement initiatives that provide members with valuable insights and support, while collaborating with CAPS’ research and communications team to execute effective marketing strategies, member services, and exclusive events.
Key Responsibilities
• Articulate and refine the value proposition of the Impact Network to audiences and stakeholders
• Serve as the primary point of contact and relationship manager for members, actively listening and understanding members’ needs
• Identify and implement cost-effective and targeted recruitment strategies to increase membership
• Develop and deliver events, content, insights, tools and advice that address member needs and deepen engagement
• Collaborate with CAPS’ communications and events team to develop effective marketing materials and world-class convenings
• Oversee all aspects of the program including administration and management to ensure smooth and independent operation
• Identify and leverage other platforms or events to strategically develop and grow the program, establish partnerships that align with its objectives
• Propose ways to utilize CAPS’s ongoing research and activities to deliver insights and added value to members
• Own the responsibilities of program data management including monitoring trends and feedback collection for continuous program design improvement
Requirements
• Degree in related disciplines and 7+ years of relevant working experience in consulting, network or expert peer group development, member/ client engagement, or advisory
• Strong relationship management skills, with a track record of building and maintaining a client base or member relationships
• Experience in program design and management, developing content and insights, events management and marketing
• Exceptional ability to communicate effectively across all levels of stakeholders and to influence senior leaders
• Strong understanding in impact and sustainability, and familiarity with CAPS’ research and mission
• Proactive, entrepreneurial, creative, resourceful, detail-oriented and strong at multi-tasking
• Intellectually curious, with excellent communication skills
• Demonstrated experience working with cross-functional teams
• Fluency in English required. Fluency in additional Asian languages is a plus
Interested candidates should send a cover letter and CV to info@caps.org. Please note that application without a cover letter will not be considered.